Complaint/Dispute Window concerning Financial Instruments Business
For any complaint about financial instruments business (Type II), the Company will receive such a complaint directly and respond to it sincerely. In addition, the Company tries to solve such matters in cooperation with the following external body to make a quick and proper response.
If you use an external body, please contact it at the following point of contact:
- Complaint and Consulting Window concerning Financial Instruments Business (Type II)
Name: Specified Non-Profit Corporation Securities/Financial Instruments Mediation Assistance Center
Address: Daini Shoken Kaikan, 2-1-1, Nihonbashi Kayaba-cho, Chuo-ku, Tokyo 103-0025
TEL: 0120-64-5005 (toll-free number)
Reception Time: Monday - Friday (public holidays excluded) 9:00 a.m. - 5:00 p.m.