Privacy Policy
Privacy Policy
Tokyo Asset Solution Co., Ltd. (hereinafter referred to as ‘the Company’), recognises the importance of protecting personal information and has established the following Privacy Policy, which will be implemented and maintained.
1.Basic Policy
We respect and comply with laws and regulations regarding the protection of personal information, as well as social norms, and strive to handle and protect personal information appropriately.
2.Purpose of Use of Personal Information
Except where we have obtained the customer’s consent or where permitted by law, we will handle personal information only to the extent necessary to achieve the stated purpose of use. Furthermore, when handling Individual Number information, we will do so only within the scope prescribed by law.
The purposes for which our company uses personal information are as follows:
- For the solicitation, explanation, conclusion, performance, operation, and management of transactions related to our business
- For the solicitation, explanation, conclusion, performance, and management of services and products handled by our company, our affiliates, and partner companies
- For the consideration of new services, new products, and new business ventures
- For shareholder management, including the exercise of rights and fulfillment of obligations under applicable laws
- For human resources and labor management, recruitment and selection,
and other administrative tasks and procedures regarding officers, employees, and temporary staff (including prospective employees and retirees) of our company and our affiliated companies - To carry out operations incidental or related to the above
3.Security Measures for Personal Information
We have established the necessary organizational, human, physical, and technical security measures to manage the personal information we collect, including measures to prevent unauthorized access, leakage, loss, or damage to such information. We will implement necessary and appropriate measures to ensure the proper management of our customers’ personal information. Furthermore, we will exercise necessary and appropriate supervision over employees and contractors (including subcontractors) who handle the personal information we collect.
4.Disclosure of Personal Data to Third Parties
Personal information collected by our company may be disclosed to third parties in accordance with our “Privacy Policy” and within the scope permitted by the Act on the Protection of Personal Information and other relevant laws and regulations. If you wish to request that we cease disclosing your personal information to third parties, please contact us using the contact information listed below.
5.Joint Use of Personal Data
We may jointly use your personal data as described below.
- Items of personal data subject to joint use: Name, address, date of birth, telephone number, email address, information regarding family members, information regarding employer, information regarding transactions, information listed on business cards or in email signature fields, etc.
- Scope of joint users: Our company and our affiliated companies
- Purpose of use by joint users: Same as described in “2. Purpose of Use of Personal Information” above
- Party responsible for the management of personal data: Tokyo Asset Solution Co., Ltd.
6.Collection of Personal Information from Publicly Available Sources
We may properly collect personal information from publicly available sources, such as real estate registries, commercial registries, and telephone directories, as well as from customer lists, and use such information for the purposes described in “2. Purposes of Use of Personal Information” above.
7.Inquiries, Complaints, and Consultations Regarding Personal Data We Hold About You
If we receive a request from you regarding the personal data we hold about you—such as a request for notification of the purpose of use, disclosure, correction, addition, or deletion of the content, suspension of use, erasure, or suspension of provision to third parties—we will respond without delay. Furthermore, if we receive a complaint or consultation regarding the personal data we hold, we will address it appropriately within a reasonable scope. If you wish to make such a request, please contact us at the address listed below.
8.Personal Information Handling Entity
Tokyo Asset Solution Co., Ltd.
1-16-4 Toranomon, Minato-ku, Tokyo
Nobuaki Terashiki, President and CEO
9.Contact Information for Inquiries Regarding Customer Personal Information
- Tokyo Asset Solution Co., Ltd.,
General Affairs and Human Resources Department, “Personal Information Inquiry Desk” -
TEL：03-5510-8300
Address：2F Urban Toranomon Building, 1-16-4 Toranomon, Minato-ku, Tokyo 105-0001
Business Hours： ～ (Closed on Saturdays, Sundays, national holidays, and during the year-end and New Year holidays)
“Retained personal data” refers to personal information about customers handled by the Company that has been organized in such a way as to enable the identification of specific individuals (personal data), which the Company has created and organized itself, and over which the Company has the authority to disclose or correct the content.
Revised in March 2026